Cancellation Requests
Cancellation eligibility and charges are governed first by mandatory DGCA requirements where applicable and then by the applicable airline and selected fare rules. Some tickets may otherwise be non-refundable or allow only limited refunds.
- Submit requests promptly with the booking reference and traveller details.
- Verified airline cancellation charges may be deducted from the refundable amount where permitted by the applicable rules and fare conditions.
- GoMyTrip's cancellation service charge, if applicable, will be shown to the customer and deducted from the refundable amount only where permitted by the applicable rules and the terms disclosed at booking.
- Convenience and payment-processing charges disclosed at booking may be non-refundable, except where a refund is required by applicable law or the governing policy.
- No airline-dependent refund amount is confirmed until the airline confirms the applicable cancellation decision and refundable amount.
Refund Processing
After approval and receipt of the applicable airline funds, the refund will be initiated to the original payment method. The time for the amount to appear depends on the airline, authorised payment partner and customer's bank.
Schedule Changes and Airline Cancellations
Where an airline cancels or materially changes a flight, refund or alternate-travel options will remain subject to the airline's policy.
Last updated: 12 September 2026